FREQUENTLY ASKED QUESTIONS
If you have any questions that aren’t answered below, please contact us via Facebook or our websites.
What is Tension Exit Games?
Tension Exit Games is where you, Agents, must complete one of five missions in 60 minutes, through the usage of deductive reasoning to solve puzzles and riddles, whilst working as a team.
It is different, challenging and great fun. Perfect for friends, family, and co-workers. We can provide for small and large groups and are more than happy to listen to individual requests and accommodate them where we can. We do corporate team building events, children’s birthday parties and hen/stag dos! We do our best to cater for the disabled, any queries just ask, we’re more than happy to help.
Is there an age restriction?
While there is no restriction on age the puzzles may be too demanding for those under 10, we do have a star rating on each room to display the difficulty. Children under 14 must be accompanied by an adult. Toddlers and babies are welcome but some rooms can be noisy so if you’re unsure do ask.
Are the Exit Games rooms scary?
Not at all! Our current rooms aren’t scary in the slightest. The rooms are also large enough to not be an issue if anyone happens to suffer from claustrophobia and the doors will always be left unlocked if anyone feels that they need to leave the escape room at any time.
What should we wear when playing?
No special attire is required. Just dress comfortably.
Is there a minimum or maximum team size?
2 as a minimum and 6 as a maximum, however, we would recommend teams of 3-5 as these are the optimum numbers for the games and allow everyone to participate.
How much time will we need to play?
Each exit game is one-hour long. You need to arrive approximately 10 minutes before your booked slot to allows us to brief you on your mission. Once your game is complete, we will review with you how you did, and if successful we will take a picture to commemorate your day on the company’s social media accounts (with your permission). So please allow around 1 hour 30 minutes from arrival to departure.
How do I book Tension Exit Games?
Through our booking page or Facebook – just search Tension Exit Games, over the phone, or simply come and see us.
What do I do if I’m running late?
Ring as soon as you can to let us know!
What do I do if I want to cancel/change a booking?
Please contact us via Facebook/email/phone to let us know. We will sort out an alternative arrangement for you upon request.
Do you have anywhere to store personal belongings?
We do have lockable spaces where you can keep bags and other personal items whilst in the rooms, we give you the key so you know it’s safe. If preferred you can keep everything on you/in the room as there’s plenty of space.
Tension Group HQ
The Old Church
53 Croft Street